Cookie Consent

When visiting our websites or using our services we use cookies. Not as tasty as they sound – we’ve split info around this into four key cookie groups for your reference.

  • Functionality Cookies - The cookies required for users to navigate the website and use features such as add to bag and log in.

  • Preference Cookies - The cookies used to store your preferences. This includes things like language and country so we can make your experience way more personal - it’s all about you!

  • Analytics Cookies - The cookies that allow us to analyze how customers use the website and allow us to action this information to improve our experience and offering. We always wanna make things better for you.

  • Targeting and Advertising Cookies - The cookies used to deliver adverts that are relevant to you. They’re also used to track ‘click-through’ and engagement of our adverts to help us measure our marketing campaigns.

By using the Studio 405 website or services you agree to us placing cookies on your device and accessing the information stored within these cookies when you visit or use our services in the future. Please note that deleting or disabling the use of cookies may affect your experience and limit the functionality you can use.

Privacy Policy

PRIVACY POLICY

Your Guide to All things Privacy

 

YOUR DATA

Your data will only be used to benefit you and your shopping experience.

We won’t keep your data for no reason. If we don’t need them, we will delete them.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

 

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including Canada and the United States.

When it comes to your personal info, you have a lot of rights. These include:

  • The right to be informed about how your personal information is being used by companies.

  • The right to access the personal information we hold about you.

  • The right to request the correction of inaccurate personal information we hold about you.

  • The right to request that we purge your data, stop processing it or collecting it in some circumstances.

  • The right to stop direct marketing messages.

  • The right to request that we transfer elements of your data either to you or another service provider.

  • The right to complain to your country’s data protection regulator.

If you want to exercise your rights, have a complaint to make, or just have a question for us - get in touch!

 

Protecting your Privacy At Studio 405, we’ve got your back when it comes to your style and those all-important personal details. Our customers are super important to us, which means protecting our customers by keeping their personal data and information secure at all costs is a main priority. We know the world of data security can be tricky (and a little zzzz), but we want you to be fully clued up on everything you need to know when it comes to your personal information and how it’s used. Consider this your guide to all things privacy related.

 

PAYMENT

Not all the best things in life are free. At some point, if you buy clothes from us, we’ll need to make the payment. We use your card, and address information to process your transaction via our third-party payment processors. 

 

PURCHASE HISTORY AND SAVED ITEMS

We get a pretty good idea of what you like, or might like, from your purchase history, wish list or saved items. We then use this data to show you more stuff you might like.

 

ADVERTISING

We’re pretty eager on putting ourselves and our brand out there to keep our customers up to date on our goings-on and latest product offering. We do this through advertising. With this, we look to target you, the customer, with our banners and adverts - even when you’re using other websites and services not associated with us. To deliver this content, we use a number of digital marketing networks, as well as several advertising technologies including pixels, ad tags, cookies, device identifiers and web beacons. The adverts you see from us will use some of the information we’re currently holding about you, or previous information from your use of our services.

Shipping & Return

RETURNS

Returns or exchanges are not supported if the customer ordered a wrong size, color, or simply doesn’t like the product.  We can offer a replacement order free of charge, if there are any issues with the order, like manufacturing error, printing issues. In case a replacement order is arranged, there is no need to send the original order back to us. 

SHIPPING

2-3 Weeks* / due to COVID-19, shipments can be expected longer than usual.

CUSTOMS TAXES

All orders above 65.- CHF will be cleared by the customs. The corresponding customs tax will be applied by the destination country.